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  • Half Price, Zero Service! I found the store to be alright and surprisingly I DID find something I liked and made a purchase. The staff was very friendly and I was excited about my order. Delivery was promised the next weekend, I was called on the delivery day with the time window for delivery and then 2 hours later, I was called back informed that they in actuality did NOT have my furniture in possession to begin with. The person at the store could do absolutely nothing to help me and did not offer any compensation. What is worse, is that though I was promised follow up with a phone call by Monday morning, the call never came. I got in contact with them and was given the run-around about delivery dates and a bunch of EMPTY PROMISES (as mentioned by another reviewer). Two weeks later, I filed a dispute with the bank for my money back. This store/"business" is SHADY! Do NOT shop here and do NOT let any of the friendly staff fool you, they are clueless and rats just like the "boss" they work for. Just so you know, their "ALL SALES ARE FINAL" rule is null and void if they do not deliver what/when they say the will deliver. Thank you to the bank for informing me of that. I will peacefully go shop at RC Willy now.
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