To the people complaining about prices, this is a store that carries higher end brands- high prices are to be expected, it's not Walmart. In addition, if you pay the one time $20 membership fee you get at LEAST 10% off everything in the dividend or sales. On top of that 10% you get their amazing return and exchange policy, so for me and extra $5 here and there is worth it, although I've never bought anything outside of the 20% off sales (which has paid for my membership at least 5 times). Sorry. Rant over.
Anyway, this is a beautiful store and I wish I had gotten to check out the climbing wall. Instead I came here to find a hiking backpack. I have done plenty of travel backpacking but have no outdoor backpacking experience. I came in here trying to keep an open mind but having a huge crush on the osprey aura ag 50. The staff member who helped me "b-man" basically sucked my preconceived notions out of my mind and really got me focused on what was important- comfort. I tried on 4 bags that I didn't really love and discussed what I did and didn't like about all of them. He said basically take a leap of faith and order one online that that didn't have in stock but he knew I'd love. And he told me to get a bigger 63 l than the 53 l I wanted because you can always synch it down. This was different than the constant feed of GO SMALLER AND LIGHTER that you get, but one look at the guy says shut up and listen to me. Well. I've got my Gregory jade 63 weighted up and on my back for the past 45 minutes and I LOVE IT. It's so much better than the other packs I tried. He also changed my mind on the sleeping pad I had intended to get and I love the new one so much better.
Lovely store. Great helpful staff. Hope to be back