Gaylord Security did a great job of installing an alarm system in my new house. I didn't realize all the new technology that has become available since the last time I had an alarm system installed. Their sales rep, Andrew Fox, was very knowledgeable, but not at all pushy, in explaining options such as carbon monoxide detectors, electronic door locks that can give you a record of who has entered your house if you are not there, and can work without a key, etc. After the installation was completed he was very responsive when I called with follow up questions.