This place is quite close to my house and very convenient for me. The couple of times I've been there, the service has been great. Unfortunately I can't say much good about the food I've had from Sanfratello's. First thing I got there was the chicken parm sandwich for lunch. At best it was OK.. Mostly bread with nuclear hot chicken and sauce. Not sure if it was microwaved, but thought it was just hot and bland.
2nd time I went there was months later.. Thought I'd give the pizza a try. I had considered it for quite a long time, but always shy'd away as it is considerably more expensive than most other places around here. Ordered over phone for pickup.. The girl who answered was very nice and energetic. Picked up in 25 minutes. First impressions were good.. Smelled good.. Toppings seemed fresh. Thin crust was actually a bit thicker than most Chicago style pizzas I'd enjoyed before, but it was still crispy and delicious.. Just a bit thicker. Overall it was the pizza was just OK, but there was just something funky about the taste of the pizza to me. Not sure if its a cheese I'm not used to or of the sauce was different than what I like.
I won't say that it wasn't good.. Just not for my taste. Other people seem to really like it.. I'd say give it a try and judge for yourself. I will say that it is super expensive relative to other places in the area. I got a medium thin crust with 2 toppings for over $20 for pickup. Had I gotten a large it would have been closer to $30 or more.
I can't agree with the people who say that papa johns or pizza hut is better quality.. But the value for those places are for sure.. Apples and oranges in this case.
I also don't agree with the reviewer that this isn't a safe place because someone posted a photo in their review with a gun. First of all.. the receipt clearly says **PICK UP**. So I highly doubt the person had their gun out on the counter in the restaurant. Also.. This is Arizona. People open carry firearms here all the time.. People conceal carry even more as you don't even need a permit here. With that said.. I also certainly don't agree with the other reviewer's choice in flashing their gun around on a Yelp review of a pizza parlor though either.