I went in for an oil change expecting to pay about 40$.... the man who worked there applied a coupon for me (that I didn't bring in or know about).... 23$!!! How can I complain about that? They took about an hour to change the oil, but I wasn't waiting in the waiting room, so I'm not sure if it would have been faster if they knew I was waiting. Regardless, I know where I'll be going to get oil changes from now on.