This store, much more than others, looks like a tornado just demolished it about 90% of the time I go in. And, nearly as often, it is full of people who don't mind butting in front of you or who have 80,000 issues while checking out causing long lines.
With that being said, I always go back (and curse myself often). Really the store has become my fitting room-- I often scout out what I want online, try it on in store to know what I need to order (or to gauge the actual cut and quality in real life) then wait for the emails telling me of a huge weekend sale and order online.