First the food and the wait staff were very good!
But for the second time - the hostess and seating system for this Lucille's is the worst. It doesn't help that the waiting area is exceptionally small but the way the hostess group handles the waiting guests is a joke. We felt like we being hurdled like cattle in a small area with no communication with the guests from the staff. We had a Reservation and still had to wait 20 minutes for our table. NO communication about when we were to be seated. Not only our party but many other guests were saying the same thing. This has happened to us twice at this Lucilles - and as a result this will be our last visit.