I purchased a Groupon for 6 treatments. Marcy saw me and we decided to do 3 1 hr treatments to get the most out of my Groupon instead of 6 30 min treatments. I have to say this place has the worst customer service I've ever dealt with. They never return calls and never return emails. I actually emailed them 12 times with no response and left 16 messages and never have got a call back.Finally when I get an email for someone directly, her response was so rude and still never followed up to book my last appointment. My 1st treatment was with Marcy. She gave me no direction on what to do after. Thankfully a friend went and saw another lady and was given a sheet on how to treat the area and what to do afterwards. My 2nd treatment was with Fabilo. She was great. Super informative and I really felt her working on me. My 3rd appt still has not happened mainly because this company doesn't know how to return calls or emails. I prob won't even go back. It's impossible to contact anyone!
They are also asking for customers to leave a yelp review for an extra service. Sorry that's not how yelp works...