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  • Terrible customer service and quality control... I go to this location at least once a week to pick up food for my office. They are literally the worst at order accuracy that I have ever experienced. Beyond that they are smug and rude when you try to let them know that they forgot food / messed up the order. I would say 8 out of 10 times I have visited this location something is missing or VERY wrong (as in things that i didnt even order replaced what i wanted...). They have given me a different customers order more than once, and forgotten sandwiches, fries, and sauces almost every time. Usually when i pick up office lunch here i end up having to go back and pick up something they screwed up. The last time I had to drive back to get a missing sandwich i was greeted very rudely and offered a "free small soda" to compensate wasting my lunch break. I called corporate to let them know and they just wanted to send me free coupons... Its not about getting free stuff... FIX YOUR STAFF!!!!!! I will never come back to this location if i am order for more than myself.. i do not feel like checking multiple bags to see if the order is correct (isnt that why im paying for my food???), at least when its just me i only have to peek in one bag (and by the way that is wrong more often than not as well).. Moral of the story : Don't use this location for large orders / catering.. they are barley keeping it together.
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