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  • I really wanted to like this place; convenience of location, doctor was ok but then you have to deal with the Medical assistants. I was a patient of Dr. Hopkins, his assistants were Tina and Brandy. Dr. Hopkins wasn't bad, but wasn't amazing either. I will never again go to this office due to his assistants. Their timeliness to get back to patients is HORRIBLE! Any time I've called with an issue for a prescription it has taken a minimum of 4 days to get back to me if I'm lucky. I get a 24 hr turn around but 4 or more days, really! Then when I brought it to her attention (Tina's) her reply was we've been having computer issues. And then instead of addressing the issue and listening she continued to flip through my chart in silence. Doctors are a dime a dozen so you would think they'd treat patients better to retain them. The search continues not only for a great doc but also a great staff...as they can really make or break it. I highly recommend looking somewhere else as this would be a last resort. I gave it two stars only for Dr. Hopkins other than that I would rate it a 1. New patients be aware.
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