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  • We brought clothes to Consigning Women in Sun City, AZ to consign. When I asked, "if my clothes don't sell, can I come pick them up?". the woman said "Of course you can." I asked "Is there a charge to do this, because some of the larger consignment stores charge you $5 to get your items back" (They go and hunt your stuff down for you & they charge for that). The woman chuckled and said "No, we wouldn't charge you to get your items back." She never told me that unless the individual items are priced higher than $25, that it's an automatic donation. She saw my things and knew that none of them would be priced higher than $25. When I reminded her what I was told, she states, "We would never say that, it's in your contract that it's an automatic donation.", as if I made up this story I checked the contract & Yes it's in there, but why then, would they tell me I could come get my things if they don't sell? She never mentioned "Only if the item is priced above $25". The store is small. I know where all of my items are. They are closed on Sundays and only open until 4pm on other days so I didn't expect to sell all of my things with those kind of hours but I figured, if they don't sell, it's fine because I can just pick them up at the end of my contract. I would have taken them to Turnstyle or My Sister's closet where most of my things do sell, but they are further away. If you consign here, bring a tape recorder for what they tell you, because without it, the contract is going to be what holds up. The 1st time I stopped to inquire about selling our stuff here, the owner of the store gave me a snooty once over and said, You know we only take better luxury brands here, as if I'm not the type to have nice things. I do not get dolled up to go to a consignment store. I've read their website and paperwork and see what they have on the racks. It's good to inform people of what you take and what you do not accept, but maybe without the judginess. I won't be shopping or selling at Consigning Women anymore. Turnstyle consignment lets you pick up your things for free and when they tell you this to your face, they mean it, and also my items sell there.
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