avoid this place like the plague. they'll break your jewelry and then try to say that you broke it before you came in to scam a free repair.
i bring my watch in on a saturday for a simple battery replacement. kid behind the counter says 10-15 minutes tops. when i come back, the kid says he's real sorry but he broke something inside the watch while changing the battery and that they'll fix it for free but they have to send it out for service and it'll take a week. frustrating but whatever, life goes on.
they call me to come pick up the watch today, and the lady behind the counter tells me bluntly that she decided that there is no possible way that her son (i guess the kid from earlier was her son?) could have broken my watch, but that they did me a favor and fixed it anyway.
hey shitbird, whether you think i broke it (i didn't) or not, your dumbass kid already admitted to doing it, and your store has already repaired the damage. there's literally zero reason to tell me that you think i broke it first (even if you really do) because the issue is resolved. the only reason to make that comment is to try and extract some kind of snippy vengeance for your son's mistake. smooth fucking move.
BONUS: the day i originally dropped the watch off, the man behind the counter got into a screaming match with another patron (while i am waiting in line) and threw her out of the store. seriously do not go here for any reason.