I have been disappointed here before, but out of convenience (staying at the Doubletree to swim with our 7 year old granddaughter) we decided to eat at the in hotel Shula's 2. Now hotel restaurants are usually disappointing, but this is really disappointing. The staff need to be trained, get some manners (don't just throw the folder with the bill on the table without saying a word! How about asking if I want dessert? Etc etc). The kids offerings were very very limited - and very very bad, not to mention pricy (my granddaughter just couldn't eat any of her tough, old chicken fingers for $7). My wife said it best by saying "mediocre is generous". My Miami strip was mediocre for sure and her tuna salad looked and tasted less than that. Has Don Shula ever visited this place? We have free coupons for breakfast here but as you will note from my previous reviews of this sad place, I will drive and pay full price anywhere else rather than try this place again for breakfast. What a waste! No wonder there are so many, many empty tables prime time on a Saturday night :(