Worst experience of my life. Went to get my nails done one evening and while the nail "professional" so to speak (her name is KIM) had finished cutting down my nails, I requested to have them shorter; apparently this request put me in a "high maintenance" category and she refused to work on completing my nails. She called herself a professional which she doesn't come close to. You can constantly hear them yelling at each other in Vietnamese and it makes you feel very uncomfortable during your entire experience. Kim's so called professionalism should be accounted for and I would not recommend this nail salon. I believe that if you are in the customer service industry and the customer is paying for a service, the custom has a right to request for what they want. I have worked in the service industry and I know what good service is.
The manager of this store let me know she would inform the owner but I highly doubt any action towards Kim has been accounted for.
IF I COULD GIVE THEM A NEGATIVE NUMBER THAT WOULD BE MY RATING FOR THIS NAIL SALON.