Well their food isn't bad at all. I actually enjoy the Udon noodles dish they offer. It's their customer service at this particular location that is a real turn off. The last time I called in an order for take out, the person on the phone just didn't seem to care too much about anything. It was weird. They were out of basics, like tomatoes, with my wife's order and steak for my order. The girl on the phone didn't apologize or even offer any substitutes. When I arrived to pick up the food, I was greeted with the same type of attitude, like it was my fault they were out of everything. I'll be back at Noodles & Company but just not this location.