I've gone a couple times with a large group of friends for a birthday and we got seated in the secluded area away from the restaurant. I felt like they also purposely forgot about us more than half the time for our orders. Or they would bring the forgotten orders that we put in 3 times as a reminder, and finally appear after 1.5 hours when we are 100% full, then try to charge us for the uneaten food.
The best items on their menu is the Lobster Love Affair and the Vegas Roll. Other than that, meh.
The service is the worst here. Good luck trying to just order for take out, they will look past you for 20 minutes until you ask them for help and even when they finally do, they will still ignore you because they have short attention spans. Mind you, I was sitting at the sushi bar with a menu in my hand and grabbed someone twice and still was not given the time of day. Never coming here again.