Definitely the last time I EVER FLY WITH AMERICAN AIRLINES. They are the worst. Lost bags on the way to Cabo. They made us gate check our bags on the way there and lost our stuff. Had to go to dinner at the buffet the first night because we didn't have any decent clothing to wear.
On the way back, in Phoenix, they tried to make us gate check our bags again. We refused! We got on the plane and there was PLENTY OF COMPLETELY EMPTY BINS!
The woman checking tickets at the gate was extremely rude. She wouldn't let us check to see if there was room.
I would rather pay more money, have a better guest experience, then ever fly with this joke of an airline again.