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  • Super disappointed! I went to Winco off Bell rd and 11st last week and got a money order. I did not need to use it so since I live in the west valley and it was past the 3 day limit they have to exchange it back then I went to this new location. My son was attending his class around the corner so I stopped in with my 2 young kids. I stood in line at the customer service desk and their was a guy in front of me with ice. He was greeted and helped then I was next. The lady did not say one word to me and gave me weird looks. Finally she said do you need help. Um obviously, I'm standing in line with s cart and 2 kids in it. I proceeded to tell her that I needed to turn in my money order and she asked if I bought it there and I told her that I did not, I bought it at the other location. She immediately said she cannot help me and I can only turn it in at the location I bought it from. On the back of the money order it clearly states that it can be turned in at any place that has money gram. I told her what it said and she got very rude and would not help. At this point I turn around to walk out embarrassed, I was crying, I needed to get this money because I had no cash and needed diapers. I did not have enough gas to drive 50 minutes one way just to turn in a money order. When I got to my car I called the other location that I purchased it at and they said it can be cashed at any Winco as long as it's past the 3 days. I am truly disappointed in the new location and how they treat their customers!! I will not return
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