Utter failure. First if all, I was thrilled beyond all thrill when Starbucks introduced the Savory Fold Overs. By far the best for me is the Swiss and Ham. With certain dietary restrictions this is the only one I can eat and really satisfies my craving in the early morning. This is where the failure in this store comes in. I have come in at all hours of the day and at NO time does this store ever have the Savory Ham and Cheese. I get BS story after BS story from staff that has no clue of why they don't have it, but they can push the spinach (which tastes like crap) and the peperoni (I like pizza from an Italian resteraunt) as a substitute. The staff is absent most of the time and screws up orders (I ordered a Peppermint Mocha with whole milk and whip) mine had soy...ewww and then got an attitude when I said it wasn't what I ordered. I find myself walking across the parking lot to the Smith's Starbucks where at least...I get fresh coffee and NO ATTITUDE. Pull the Savory H&C and have your GM order accordingly for the store. You're losing customers that are shareholders!