I have always had such a wonderful experience at the David's on Queen. This location falls short. They've over-brewed my ice tea and have forgotten my order on several occasions. I don't know if it's because they're understaffed or under-trained but every time I visit it takes way too long to get my tea.
EDIT: I've since gone back to this location a couple of times and have concluded that my bad experiences were a result of one bad staff member, who unfortunately is there very often. I've increased my rating by one star because when she's not the one taking my order, everything goes smoothly.