I have never been one to go regularly to the same nail place, but after coming here I won't go anywhere else for a gel manicure. The biggest reason? It lasts. I can go a month without it chipping and breaking and to me that is the most important thing. Yes they use timers but if the timer goes off they just turn it off and continue, no big deal. I have never felt that they were rushing to get through my mani or pedi. They also always offer to do designs which I love because a lot of places don't even offer, and come on its an easy $5 for them if they just ask