My experience with ubreakIfix was very good. I have an older IPOD and the LCD screen cracked. .They fixed it and noticed that the battery had swollen and if they closed the IPOD, it would have cracked the LCD screen again. It took a little longer than I expected, but I understood since the IPOD is so old and the parts had to be ordered. They had good communication with me and my IPOD is working great. I would definitely recommend them. I had great customer service and their prices are much much lower than their competitors. All in all an excellent company..