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  • The gelato is great. The food is good. The coffee is fine. The ambiance is nice. The washrooms are clean. The staff are horrid. Well, mostly. There is one nice one. My apologies to her. My boyfriend loved this place because of some of its great qualities, but they were so consistently and blatantly rude to him that he just stopped going. I totally picked up on what he was talking about (because it was impossible not to) but didn't fully get it until today, when I went on my own and watched a whole line of people before me get treated with extreme contempt. It was painful, and frankly, I'm embarrassed for them. I was a tad nervous as I approached the counter, but ended up just feeling sorry for them because: 1. It was BRUTALLY hot in there. Nobody could maintain sanity for more than 15 minutes in that torture chamber. 2. If nearly the whole roster of employees acts similarly morose and rude - what is the real problem? 3. Like I said, embarrassing. Anywho, they aren't my first choice anymore but I'll probably be back someday...their gelato is just so good... Sigh.
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