rev:text
| - The food was decent, typical food court style, so the following review has more to do with the staff. However, the sandwich was lukewarm and the drink was a bit icier than the normal consistency.
The WORST customer service. The staff member at the counter was rude, unprofessional, and incredibly unorganized. I waited 10 minutes to actually place my order. There was a lady who came after me to pick up an order which she had ordered earlier, the man had her go in front of me to ring her up first, even though I had been waiting 10 minutes to simply place my order.
After FINALLY placing my order, I went back to my seat not far from the vendor. When my name was called, the man in the front rudely informed me that he had called me 5 times. I apologized letting him know that I had not heard him. As someone who has worked in retail, the CUSTOMER NEVER SHOULD APOLOGIZE. I am also not sure that this is the correct smothie that I ordered, as I was trying a new one and it is a lot sweeter than I would think their veggie would be, however I am not certain. I wish I had this person's name, however whoever this person is SHOULD NEVER BE THE FACE OF A COMPANY.
For the managerial staff, whoever was working the counter at 12pm on Tuesday, January 2015 should be reconsidered as a staff person, if not completely let go. Definitely will not be a returning customer.
|