This was my first time trying an AYCE hotpot place. Got here around 5pm on a weekday and it was already full! Good thing my friend made a reservation. All of the servers there spoke mandarin and barely English. The server kept telling us that we had to place our order soon as there's a time limit to the buffet. I found that quite annoying. I don't speak any mandarin and I kept trying to tell him that we were waiting for another friend. I don't think he understood. Finally, my friend came and we ordered all at once.
There's lots of choices on the menu but the menu I was given was all in simplified Chinese! Kinda had to guess as I can only read traditional. There's lots of choices for meat, fish balls, vegetables, and noodles! However, the quality of the food isn't the best. The luncheon meat (spam) was very slimy and doesn't really taste like anything. A lot of the fish balls weren't the best. I also ordered the scallops (add-on) and would have expected better for the price I paid. The scallops weren't defrosted. They were all hard and I had to wait for them to defrost until I could put them in the pot. They should be defrosted upon ordering. If cooked frozen, the scallops would be very rough and tough. They were high quality scallops, but not prepared properly for serving.
Also, the switch on my pot kept switching off. Every time happened I would have to call a server to start it up for me again. That was quite annoying.
As for the price, almost $40 per person after the soup base price + AYCE price + tax + tips. I think the money could be spent on higher quality food with better service.