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| - Total nightmare! My husband and I were involved in a car accident and I was hurt. We were rear ended and pushed into a full size pickup truck in front of us. The young man that hit us only had $25,000. Medical insurance and there were 7 people involved in this wreck, including a 6 year old little girl. My concern was for the child, so I didn't go to ER as recommended by the Fire Department at the scene of the accident.
My seat belt failed on the first impact where I hit my head on the windshield visor. On the second impact, my seat belt caught me very hard against my chest and sent my BP to 260 over 130. I suffer from Mitral Valve Prolapse and an irregular heartbeat, so this just put more rule the fire.
I also had fluid draining from my ear, weakened in my arms, legs, numbness and muscle spasms that I hoped would go away in due time. I waited 34 days before going to My Dr Now, because I was unable to find any doctor that would bill a car insurance company for medical treatment and I have no other health insurance.
We brought the Police accident report as well as the First Responders Medical report from the Fire Department to my appointment at My Dr Now. We saw a NP that suggested we go to ER immediately, great advise if you have the money to pay for it. We didn't have the money, otherwise I would have gone at the time of the accident!
I asked for a copy of my medical records to turn into insurance so we could get reimbursed for our out of pocket costs for this office visit. Well, guess what...this NP had total amnesia to the exact date and time of the onset of this accident, which both me and my husband made crystal clear to her, down to the exact minute and we brought official documents! HELLO? She couldn't remember if it was two months ago, before the accident or two weeks ago, long after the accident.
My Dr Now has been paid in advance of my office visit and they don't care about accurate records. They first said we had to drive over 120 miles, so that I could sign a paper allowing them to correct their error, which we did. Then they still got it wrong, so they said we had to fax them the same paperwork, which we did for another $5.00, with the promise that we would be sent accurate documents...it's been 9 days and counting.
Meanwhile, its been 65 days since my car accident injury and the only treatment I have received is one office call, one brain scan and no follow up because of their refusal to correct their errors. They tell us they can not correct their errors. What does that tell you about My Dr Now?
I sincerely hope that this review will help someone out there in need of medical care and give a "heads up." I worked in Government Documentation for many years and when anyone tells you that they are unable to correct an error, it's time to pack up your tent and move on.
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