Dined here twice during our stay in LV.
The first time was for dinner with reservations made on Yelp through the app. Hubs and I showed up promptly on Tuesday night. The restaurant wasn't busy and we were seated immediately.
Our waiter greeted us and have us the 411 on Max Brenner. I ordered the steak panini ($16.50) and Hubs ordered the cheese steak waffle sandwich ($14.95). The food took about 20 minutes. The steak panini was delicious and a little messy since the ingredients were chopped so it kept falling out. Hubs sandwich was a disaster. The taste was good but the waffle was thin and got soggy. He gave up on using his hands and went with flat ware. The waffle fries are to die for crispy and seasoned perfectly. For dessert we shared "The works" half portion pizza ($9.95) OMG, talk about a sugar high. It was all of my favs in one, carbs, banana, peanuts, chocolate and marshmallows. A small slice is all I needed since it was so rich.
Our second visit was for brunch the next day. I made reservations the night before but it wasn't needed. When we showed up it was pretty dead. I ordered the "Max-ican" omelette (with egg whites $14.95) and Hubs ordered the tomato, bacon and cream cheese bagel ($6.95) and a pumpkin pie hot chocolate ($5.95) Brunch was delivered quickly. The omelette and potatoes were okay. The omelette didn't have much flavor and the potatoes were hard, cold and over fried. The biscuit was sweet, soft and warm so good with or without the chocolate dipping sauce.
Service was great during both visits by the waiters, Beau and Ruy. I over heard the staff talking about how they were all sick during our brunch visit and saw one of them blowing and wiping their nose behind the bar area where the crepes area made. That was pretty disgusting and unprofessional. If that happened during our first visit we wouldn't have returned.
Prices for the food quality and portions are average. It is a cool place and has good menu options. I'm turned off by some of the staff's actions, the complaining about being sick and the hostess not knowing how to take/make reservations (long story short it took 10 minutes to get it done)
Overall the dinner experience was 4 stars and brunch was 2 stars.