Went to get a pinewood derby car custom made with my son, as i was told they do a good job.
The greeting lady was very nice and directed us to the right area at the back left of the store. Three guys near us standing around chatting pretended we were invisible. Finally i ring the bell and one guy helps us. I asked a question and he gave kind of a snarky answer but was otherwise helpful.
The guy wasn't sure he could cut the car my son picked, but he ended up doing it right.
On our way out, the other two guys asked if we found everything we needed, knowing that we found everything, to show how concerned they were (i bought a couple accessories for the car.)
The place seems to have a great selection, but wow, must've caught them on an off day based on these other reviews.