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  • I had no issues until they illegally kept 100.00 of my security deposit for "spots on carpet and master bathroom not cleaned". #1: I have video and pictures showing the apartment was left in a clean, move out condition. #2: it is illegal for them to keep money from the deposit to use towards normal wear and tear. The letter they sent me giving the reason for keeping my money clearly states it is normal wear and tear. And the video I have also shows that. I only lived there 10 months and was home only half of that as I travel for work. I lived alone and had no pets and no company. I'm in the process of filing a formal complaint with the city. I put a stop payment on my pro rated final check to them. Do not rent here. I HAVE TRIED TO ATTACH HERE THE VIDEO I TOOK THE DAY I TURNED IN THE KEYS (October 6, 2016) SHOWING THE APARTMENT AND CARPET AND BATHROOMS IN ALMOST PERFECT AND TOTALLY CLEAN CONDITION. The blatantly, illegally kept $100.00. Link to tenant rights and reasons landlord can legally withhold deposit: http://www.nolo.com/legal-encyclopedia/chart-cleaning-repairs-landlord-deduct-29017.html
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