Nothing negative I can say about this place. I called them for exam, glasses & contacts (over other places) based on their Yelp reviews. It is more of a boutique eye glass store, but so much better than a Costco, Walmart, Pearl where you are just a number & the frames all look alike. I saw Dr. Pressley who was just awesome! How many optometrists have you seen in your life and how many can you saw made the appointment fun? Office staff was 10 out of 10 from initial appointment set to final pick up. I even needed a copy of my bill sent to me weeks after I was there and they had it to me within minutes. I also like their technology spin. Online new patient forms, scheduling & text reminders for orders shows they are on top of trends and know how people communicate these days. Not sure where the recent negative review came from, but if you know what you are doing there shouldn't be any confusion. If you have questions, just ask them. Anyone who is a constant eye glass or contact lens wearer will appreciate the upgrade here vs. any other optic center.