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http://www.openvoc.eu/poi#funnyReviews
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  • My sister was visiting and we were attending a graduation for my best friends son. We decided to do Buca for lunch beforehand. We arrived at 1245 since we were meeting people nearby at 215. When we came in, we stood in the lobby for a good 5-7 minutes before I finally walked all around downstairs and into the kitchen and had to find someone. She was very flustered and rushed around while telling us how busy they have been all day. Remember- I just walked through the whole place to find an employee (the bar was even un-manned)- there was exactly 1 table of customers downstairs. not SO busy. Finally got seated by Theresa- upstairs in her section. There was another 1 occupies table upstairs that did not even have drink orders taken yet. It took Theresa 3 trips to our table before she asked for our drink orders. Gave us menus and told us she was going to take the other tables drink order then would come back for ours. She took their order and returned with bread for us. Told us she had to go find out for another table if they have lasagna and then she would come back for drink order. Third trip- finally took drink order. This service continued as she made several useless trips to our table and did nothing. once our food finally arrived, we all commented about how bland it was. No flavor at all- and we had 4 different entrees. At this point- we really needed to hurry as it was almost 2pm already, so we told her again that we were in a hurry to get to graduation. She asked about the check splitting and wrote it down. We also asked for boxes. She left and came back 5 minutes later with no checks, but wanted to confirm the split. She was incorrect and we explained it again. then she said she was still looking for boxes. One person sent her card with and said- "I'm in a hurry- I'm just paying for mine". She left again- came back and had ran my friends card for 2 other peoples meals completely and the other check she got was wrong. She brought boxes by this time and started to pack up our food. we had to tell her to please just handle the checks, we can pack our own food. This is when it all changed. Theresa then got upset at US because we told her what she had done. Her face went stone cold and her tone was condescending. She stated it was OUR FAULT for not telling her it was separate checks. Again- we told her twice and she wrote it down. We ended up paying all kinds of weird, were late to graduation and had a terrible meal. Never will return.
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