I'm so surprised to read the bad reviews here. Since my mom worked here 14 years ago, I knew they had great designers and quality flowers. When we moved to California over a decade ago, I turned to Cactus Flower to deliver arrangements to family in the Phoenix area. We've used them many times, often asking them to create something unique and appropriate, and we've always been totally satisfied. The arrangements are much more stylish than typical supermarket bouquets, they are delivered when requested, and the recipients always love them. I'm sorry to hear that some employees may have bad days and ruin the great reputation of this shop.