I placed an order for pick up online. When I got there, I had to wait behind a customer that was ordering. I told the lady I had a pick up and she seemed confused. She asked how I placed it and I told her online. Had to wait about 15 minutes and the lady that placed her order there received her food before I did. This is the second time I've ordered for pick up and it wasn't ready. I should have at least gotten my food before the lady that just placed her order.