I came to Canada from the U.S. to visit my girlfriend as we were attending the Anime North convention near the airport. AnimeXtreme was one of the vendors in the convention so that is how we heard about them, and coincidentally they had this store located near the hotel where we were staying so we decided to stop by to browse. And never in my life have I been to a hobby store like this where the staff is fixated on you at all times like you're a child ready to cause trouble. My girlfriend and I could not enjoy ourselves in the store looking at things because of the staff walking around pretending to be working but really they're watching you. We couldn't pick anything off of the shelves because they would swoop right in and ask to take it to the counter for us. At one point I heard the guy at the front whispering to the attendant to take the figure that I was planning on buying away because it didn't look like I wanted it.
Honestly, this store has a really nice collection of figures. And it is the only reason I'm giving it 2 stars instead of 1. I was ready to spend more at this store to take home with me but I didn't feel treated like a quality customer here.
I've been to hobby stores in Japan that don't even do this. So if you don't mind this type of treatment then I would recommend it only for the merchandise, because really they need to take a good look at their ethic.