This place is horrible for ordering online. I have tried ordering on several occasions and it never allows me! Very frustrating and time consuming. I will have to call now, when they are open and I am not working, and order school pics for all 3 children and sports pics for 2 of my children. Lame!
I came back to edit my review. I called Grads today and they were super helpful and got my order made over the phone. Great customer service! Come to find out... they dont have capability for tablets and phones and thats what I tried ordering on. You must use a desktop computer. I ended up rating them 4 stars just simply for not being able to order on my tablet and nothing written on the webpage informing users that you must use a desktop to order. Ive spent a lot of time just trying to figure it out! But they turned my experience around by great customer service! Thank you!