rev:text
| - This review is only for the grooming and not their daycare or retail. We suddenly lost our normal groomer when they decided to close their business. Our experience here has made us appreciate our old groomers even more than we already did.
I chose the dog stop because of convenience and because of what I could see through the windows on my commute--the brands of food seemed high quality which made me trust in their care of pets. I was initially concerned when leaving our pup off when I was told they were short staffed that day and that the groomer wouldn't know what a "normal labradoodle cut" is. When we picked him up, it didn't seem like they did a bad job, and I still wouldn't classify the cut as bad, but now that his fur is going back to normal from his cute puppy blow out, the errors in their groom are more apparent. We had one specific request apart from just a standard cut, to make sure his legs were both even, and they did not do that at all! So we are stuck waiting for his next groom to ensure that it is corrected again. We actually planned on taking him back yesterday to correct it, but did not have the time unfortunately. I'm also finding parts that are uneven--there are bits of hair that are clearly longer than the fur around it. They basically did most of their work on his face, which for him is most crucial when his hair gets so long, but they also trimmed his eye lashes. Are you supposed to trim a dogs eye lashes?!
In the end, it was an ok cut but was twenty bucks more than what we used to pay and it's a good two stars below in quality. Also--they advertise that our pup should come home in a bandana. Maybe that would have made him cute enough for me not to care about the lower quality cut. Just kidding. We may give them another chance because the location is convenient, but I think we'd rather speak to the groomer directly than have the front desk girl pass on information.
|