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http://www.openvoc.eu/poi#funnyReviews
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  • On a whim while in the area I decided to give this nail shop a shot. I was in the plaza with my hair stylist who was in a temporary salon, and also knew I needed my nails done in a pinch. The staff was very friendly and helpful. I was crunched for time, so no pedicure happened - I decided on a gel manicure. I've gotten gel on my nails many times before so thought I would be out within the hour. After an hour and a half, I was on my way. A day later my nails started to chip. I hadn't done anything strenuous - we just took a trip to Disneyland so I wanted nice nails. After we got back I got in touch with the salon to let them know. After much Back and forth with the nail tech and owner I was asked to come back in for a do-over. The nail tech was very apologetic and the owner told me she didn't know what the tech did wrong since her clients have no issues with the product. Since I live about 35-45 minutes away I told them it was inconvenient for me to travel back, wait to have my nails Done again, All while balancing my own crazy schedule. My hangup with this experience was that I wasn't refunded my money outright. Why make me come back in to do my nails over again if I've told you I don't live nearby? I had the receipt saved and even asked for a refund and was told I would have to come back to get it or have my nails done over again. Update 2.22.18 - After seeing my review, the owners did try to rectify the situation and offer a refund over the phone due to miscommunication. The refund still hasn't processed and I'm not too concerned over it. This could be a really nice nail shop to some, but my opinion on the service I experience still holds true.
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