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| - When we travel- we usually avoid chains because we want to try something new. However, this Denny's has a full bar- so we went here just for the novelty of it. In fact, it was a planned destination. And we were VERY disappointed! Due to a skiing accident, my daughter is in a wheelchair. A server 'seated us' by throwing a couple of menus on a table, pointing as she continued walking to the back of the diner. Since we had just come from a show at the Smith Center Theater- we went to the restroom and returned to OUR table to find other people sitting there! (That is why a Host/hostess should be seating guests- not servers) We gathered our things and from across the room, were told to sit at the next table. However, that table was not handicap/wheelchair accessible- and again from across the room- we were told to sit at another table. Needless to say, it was not a great start to our dining experience. Granted- it's Denny's- and we didn't expect a coat & tie experience, but this was the worst! We placed our order, and once we received it, no one ever came by to check on our order, refill drinks or see if we needed anything. I had to flag down two different servers to request mustard. After we finished eating, our dishes were not removed and the server seemed irritated that we chose to order cocktails after dinner. We enjoyed our drinks, and I must say- the Cosmo was one of the better ones I have ever had, it was the service or the lack of that I had problems with. I stood in line to pay and then went back to the table to retrieve my daughter, since the space between the door and the register was tight. I was stopped at the door by a "Security" woman demanding to see my receipt- the very same woman who stood there and watched me pay to begin with. This was a problem because the receipt was tossed into the bag on the back of my daughter's wheelchair- so I had to dig it out. And then, she stood at the door, never offering to open or hold the door, and like I said, it was a tight space, so turning around so that I could back us out the door was awkward. Thankfully- another customer on his way in opened the door for us. Will this Denny's survive?- probably because of it's location. Will it thrive? Eh?? I definitely will not be back, and will advise all those I know not to bother. The service was so bad, it makes one question the integrity of the kitchen and kitchen staff.
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