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| - Update: much better experience this time dining in. Our server, Jenny, was full of personality, and she really made the experience fun. We had California roll, fried Brussel sprouts, a glass of wine, and chicken piccata. It was all very good.
This was my first time here since it changed over from Roxu, which really seemed to struggle in this space, though their concept was not that great, and the food followed. I've eaten at Sushi Rock at other CLE locations, so I was a bit surprised that the place is "two concepts under one roof. The good news was this place is more busy as Sushi Rocks than it ever was at Roxu (but still only one third full). I asked to do a take out order at the reception area and the hostess told me I'd have to do that at the bar. One bartender and a full bar was frustrating, while the hostess didn't seem all that busy. I waited five minutes to place my take out order. After waiting a few minutes another gentleman came up and offered me something to drink and asked if I'd placed an order, which was a nice recovery. Turns out he was the manager. After another 25 minutes, I finally had my take out order and took it home. Upon opening the box, the roll looked small, and I realized they didn't put any crab in (see photo)! Back in the car, back to the restaurant, and another wait. Luckily, the manager made it right by remaking the order and giving me a $30 gift card to get me back. I will chalk this experience up to the transition and figuring it all out and give them another shot and hopefully the stars will align.
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