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| - I just updated this as I realized as of today, Pickle Barrel doesn't even have someone responding to the reviews-they just use a computer bot with a STOCK PHOTO w/ the same automated message!!!! Look at all the reviews, even from other locations-"Nancy C" uses the EXACT SAME MESSAGE every time you have a bad review, regardless of the content. Another review from the Yonge location commented that sometimes they don't even get the name right, they just copy and paste from other reviews! Holy effin careless and unprofessional. .
So to anyone else who is considering this place-save your money. There are soo many other places to choose from that better value, food, and service.
I went here two days in a row and the experiences were night and day. 1st time the hostess, server, and food were all wonderful. Today, however, was terrible.
I waited for nearly 10 minutes without a server coming to my table, so I asked someone to get the manager. She goes 'Well, actually, this is my section, but I haven't started yet',and acted like it was my problem and that I was inconveniencing her by being sat in her section. If she didn't start yet, just get someone to take care of me in the mean time. So the manager (smaller Asian woman) comes over and puts her leg on the booth and leans back, in a really informal and unprofessional manner. I told her I was waiting for 10 min w/o service and she responds, "Well, I'm here now, is there anything I can do?" No apology, just a rushed tone of voice. I tell her that I'd like some service and that I'm ready to order, so I order drinks, appetizer, and main and she goes, "ok" and takes off. Again, no apology. So then my actual server comes around a few min later and goes, "you know that wasn't my fault, right?", implying that she didn't want me to tip her badly bc of the mix up, and again, didn't apologize (even if it's not her fault, it's the professional thing to do). Just sloppy, rough around the edges service from both the manager and server that makes me feel my money would be better spent elsewhere.
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