While I know several people in the area that do say they like the Golden Turtle as a go to for pho, my last few experiences have been less than stellar and I don't appreciate their lack of service.
The standard rare beef pho is ok.
I tried a few other noodle dishes, the pad thai and the singapore noodles - both extremely greasy, poorly cut array of vegetables.
The staff never smile and serve you with a complete indifference. Not a word was spoken in the last three visits. Maybe they don't speak English, but I don't think it's too much to ask that they do now that they're here and are running a business in the community.
No receipts and cash only makes me question how much they actually contribute to the tax base of the community.
If the food was really good, I might overlook the culture difference in hospitality but I just feel the overall experience there is greasy.
We're lucky to have so many Pho options in Toronto and in the Beaconsfield/Brockfield Village - and given that there is really no need to go here.