Never fails! Employees are friendly but I always have to pull forward to wait for my food/drink, something. It's not like I'm ordering anything out of the ordinary.... I'm don't understand that they don't know what they are doing. Fast food, really isn't that difficult. Orders have been wrong in the past and I think I need to drive farther to find a better McDonald's... I'm writing this review as I sit in the parking lot waiting on a smoothie. When we ordered, the employee said the machine was down, then corrected herself to say it was working. When the employee finally arrived at our car with the smoothie, NO STRAW! Gee, thanks. I'd give less stars but the employees are so nice.