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| - Louise Stothard
Scottsdale, AZ.
If it were possible I would put a BIG FAT 0 as my rating!
Actually it was (Mr.) Kent Sexton himself, I have no way of knowing how many Mr. Sextons are part of the company, what position they hold.., If Kent
Sexton is the owner of Sexton Pest Control, obviously he must not need the
money nor trust from any client.
He seems to be confused about one fact at least, he, his company work for
their clients; not the other way around! Without clients, their is no company. From what I have read here I realize my situation with Sexton
Pest Control is not unique. I wish I had read these reviews before using
a favorable recommendation from one person alone.
We moved to Scottsdale 3 summers ago and up until just a week or so ago never had a reason for an in-between visit. Our usual service man Mike showed up, when I told him the problem, a Tick I found in my house. He had a silly grin on his face. Very patronizing. I am a sufferer of what is referred to as Lyme disease, I am wheelchair bound. He knew that, but said it wasn't a tick but a bed bug. I told him he was wrong and gave him a card from
International Lyme Associated Diseases picturing all sorts of ticks to make it easy to identify. He kept the same attitude I then found
a photo of a tick and bed bug side by side. Noting really that similar. A tick has 8 legs a bed bug has six. This part of my incident no longer needs explanation. The very worse part came from Kent Sexton , as I said. Off the bat he was rude, non-professional plus did not attempt to apologize on behalf of His company for a thing I actually mentioned that to him. He obviously pretended to listen . He then said We will see you tomorrow. Slow on the up-take, I suppose, I went to Sexton's web-site to check. their phone number to Cancel my contract with them only to see This account is suspended across my screen.
I now have read many reviews that refer to billing, clients stopping their service and being billed for long periods of time with no service and continue to receive payment and passed due charges .
The ar a feqw favorable reviews but many other bad reviews relating to services of all kinds.
Therefore, I am informing everyone of the unbelievable response to the first complaint I ever made. Decide for yourself.
Louise Stothard
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