I've bought 3 cars here (2007 Accord, 2017 Civic Si, 2018 HR-V). The staff is very friendly, responsive, and easy to work with. You don't get bombarded as soon as you walk through the door. Bought my last two cars via their internet sales department. Their service department also does great work and within a reasonable timeframe. Hands down the best car dealer to work with in NEO and my Honda dealer of choice!