I have been going here for awhile to get my eyebrows tinted. I'm blonde so my eye brows are really light. My regular girl that does my eye brows no longer works there. This is the first time Shelby did my eye brows. She literally made me look like groucho marks! I had dye everywhere! There was no arch or lining to my eye brows! It's Valentines Day and I look like GROUCHO MARKS! I tried to go to the next closest Ultra where the girls attempted to fix it but it's dye. So I need to wait a couple days for it to wear off! Do NOT let Shelby do your eye brows unless it's for Halloween!