They came same day. I've had about 7 tech's here trying to figure out the problem with my initial furnace installation and no one could figure out why it kept shutting off. Finally this guy comes out and within an hour shows me the manufacture details of how they installed the furnance wrong from day 1. Turns out the bypass switch was not 3 feet from the plenium on the furnance and it kept over heating.
Thank you so much I highly recommend this company!!!!!