| rev:text
| - If you've ever been to another location, you know that Aroma is generally a nice place to go for some healthy, above-average food and drinks. Fast service, friendly staff, and always willing to make things right if something goes wrong. Sounds familiar right? Well, at this location you get none of that! Upon entering the store, the first thing I noticed was that all the chairs had massive rips all over them. It looked as if the owner had let his rottweiler run around the store one night and destroy everything in its sight. Terrible first impression. When I walked up to the counter to place my order (there was no-one in front of me), the gentleman, if I can even call him one, behind the counter treated me like a ghost and tended to everything else possible. He wiped the counters, cleaned the espresso machine, even asked other customers who were eating how their food was, all while never once looking in my direction. After about 5 minutes of putting up with his games, he eventually realized that his job description also includes serving customers, not just standing behind the counter pretending to look busy. After serving my friend, he quickly ran away to keep wiping the counter. His co-worker was so embarrassed by his lack of attention that she had to come out from the kitchen to take my order! It doesn't stop there though. My friend ordered a full-sized breakfast sandwich, only to be given a half portion. This required him needing to wait an additional 10 minutes for the second half to be prepared. When he complained about this and mentioned that the food should be free, the same guy who was wiping counters simply told him to go sit down and he would tell him when the food was ready. No apology, no offer of compensation, he just shrugged his shoulders and got back to looking like he was doing something productive. My french toast was stone cold and flavourless, and when the second half of his sandwich finally came, same story. For a place that prides itself on being "better than the rest", I'm shocked that the owner is okay with employing people who have no customer service experience or ability to understand when a situation is problematic; It probably reflects his own carelessness and attitude towards retaining loyal customers. Do yourself a favour and go to another location, unless you enjoy being served by children.
|
![[RDF Data]](/fct/images/sw-rdf-blue.png)
![[cxml]](/fct/images/cxml_doc.png)
![[csv]](/fct/images/csv_doc.png)
![[text]](/fct/images/ntriples_doc.png)
![[turtle]](/fct/images/n3turtle_doc.png)
![[ld+json]](/fct/images/jsonld_doc.png)
![[rdf+json]](/fct/images/json_doc.png)
![[rdf+xml]](/fct/images/xml_doc.png)
![[atom+xml]](/fct/images/atom_doc.png)
![[html]](/fct/images/html_doc.png)