I had a table for four last evening. We were thanking someone for help that they provided us all year long. I made a reservation about three weeks in advance. I typically thoroughly enjoy dining here. On this evening, not at all. We were seating in the lounge right next to the doorway. The foyer area was packed which allowed the bar and lounge to back up with unsafe crowding. The table was not a normal sized table for four. The waitress had to yell when speaking to us. There was little opportunity to have conversation with the noise level. I had countless ass in my face from people standing near the table. Constantly be bumped as well. At 6:30 pm they were out of shellfish platters and augratin potatoes. How can that happen? I can't afford to come here but once or twice a year. After spending about $440 with tip all I got was "it's really crazy tonight. Come back another time, I'm sure it will better." Guess what it will probably be a long time. Again the food was good. But I come here for the full experience - no excuse was going to be acceptable. There are other overpriced steakhouses. Very disappointed!