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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • I purchased a Groupon for $198 for 8 Full Face laser hair sessions because it was a great deal!. I had completed 3 sessions of laser hair removal and so far it was a success. But the horror begins with the 4th session When I went to my 4th session on July 2013 that ended being my LAST session. For my appointment was for 9:15, Jim (receptionist) did not open the store till 9:45. Audrey did not show up till 10:15 am.. When Audrey finally took me to the back about 10 minutes later, the session ended up turning into a nightmare. The laser was much hotter then usual and when I commented on that, instead of checking the temp on the laser or asking me my pain level. She's says "beauty is pain". I had to stop I don't know how many times in treatment because it was so intense. The rest of the day consisted of ice packs, pain killers and aloe vera gel. I eventually had to make an emergency run to the dermatologist office (my face was on FIRE) where i was treated for 2nd degree burns on the left and right side of my face and under my chin. I ended up leaving multiple messages for Audrey to call me back but it felt like she was ignoring my calls. When i did finally speak with her she non chalantly stated, being burned is part of the process and very normal. She was also surprised i have never been burned before and suggested neosporin and ibuprofen. I demanded a refund and she right away had an attitude and told me to go to groupon because she cant help me. She did not even apologize so that just made it even worse. I ended up getting a full refund from Groupon (thank GOD) but was left with laser track marks still on the sides of my face and scars under my chin. It's now September 2013 and i'm still upset, every time i look in the mirror i'm reminded of these scars and it just sucks! For pictures check out my profile
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