I am very satisfied with the service I have received thus far. I have been using iClean for over a year now. The housekeepers are always very thorough, friendly, and courteous. One of the best things I love is they are always on time. That is very important to me. I really can't think of any major complaints. There may be a spot here or there that they miss, but its no big deal. I have told many of my friends about this service.